Shopify Refunds to QuickBooks Credit Memo Converter

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QuickBooks Credit Memo CSV Format

Ready for download

Orders converted

Import Shopify refunds as QuickBooks Credit Memos. Keep your books accurate when orders are returned.

No API required

Browser-based processing

Run on Google Cloud Platform

Download Sample Shopify Refunds

Sample CSV to test the converter

Download Sample

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How It Works

Export Refunds from Shopify

Orders → Filter by 'Refunded' → Export CSV

Upload & Preview

Drop your refund CSV. See Credit Memo format instantly.

Download & Import

Import to QuickBooks via Sales → Credit Memos → Import

Your Data is Safe

Bank-Level Security

256-bit SSL encryption. Same standards as major financial institutions.

No Data Storage

Files under 50MB process in your browser. Your data never touches our servers.

Auto-Delete

Server-processed files automatically deleted within 24 hours.

GDPR Compliant

Full EU data protection compliance. Your privacy rights protected.

What Gets Converted

See how Shopify refunds transform into QuickBooks Credit Memos

Shopify Refunds

Credit Memo

Converts to Quickbooks Online format

Field Mapping

How Shopify refund fields map to QuickBooks Credit Memo

Shopify Refunds	Source Value		Quickbooks Online Credit Memo	Target Value	Note
`Created at`	`2025-01-15T10:30:00-05:00`	→	`TxnDate`	`01/15/2025`	Refund date to MM/DD/YYYY
`Order`	`#1001`	→	`OriginalInvoice`	`#1001`	Original order reference
`Billing Name`	`Sample Text`	→	`Customer`	`Sample Text`	Customer name
`Amount`	`$99.99`	→	`Amount`	`99.99`	Refund amount (positive)
`Reason`	`Sample Text`	→	`Reason`	`Sample Text`	Refund reason
`Note`	`Sample Text`	→	`Memo`	`Sample Text`	Additional notes
`Currency`	`USD`	→	`Currency`	`USD`	ISO currency code

Problems We Fix Automatically

Common refund import errors this tool prevents

Negative Amount Handling

Shopify exports refunds as negative. QBO Credit Memos need positive amounts.

Refund amounts automatically converted to positive credits

Customer Not Found

Credit Memo requires customer name

Customer name from original order preserved

Partial Refund Tracking

Partial refunds need exact refunded amount, not original order total

Only the refunded amount is recorded, preserving remaining sale

Date Format Issues

Shopify date format rejected by QBO

2025-01-15T10:30:00-05:00

01/15/2025

Auto-converted to MM/DD/YYYY

Why Use This Tool?

Accurate Refund Recording

Credit Memos properly reduce sales income and customer balances. Your P&L reflects actual revenue.

Partial Refund Support

Only the refunded portion is credited. Original sale minus refund = accurate remaining revenue.

Order Linking

Original order number preserved in reference field. Audit trail intact.

Reason Tracking

Refund reasons from Shopify preserved in memo field for reporting and analysis.

Browser-Based Privacy

Files under 50MB process entirely in your browser. Your data stays on your computer.

Frequently Asked Questions

Each refund creates a Credit Memo for the exact refunded amount. A $50 refund on a $100 order creates a $50 Credit Memo. The remaining $50 sale stays intact.

No. Credit Memos can be imported standalone. They reference the original order in the memo field but don't require the original transaction to exist in QuickBooks.

Credit Memos reduce sales income in the period they're dated. Your P&L shows net revenue (sales minus refunds).

When you refund a customer, Shopify does NOT refund the processing fee you paid. Your loss is the refund amount PLUS the original fee. This Credit Memo records the refund to the customer. The fee loss is handled in the Payouts converter.

Yes. Export all refunds from your date range. Each becomes a separate Credit Memo in QuickBooks.

Credit Memos maintain audit trail. You can see what was sold, what was refunded, and when. Deleting sales destroys history and can cause tax compliance issues.