Shopify NetSuite Integration: Sync Orders to ERP System

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Integrate Complete

NetSuite Cash Sale Format
valid rows

Connect Shopify to NetSuite ERP. Sync orders, customers, and inventory with CSV-based integration. Perfect for businesses scaling from e-commerce to enterprise resource planning.

No API required
Browser-based processing
Run on Google Cloud Platform

Download Sample

Example Shopify orders CSV

Download

Tool Rating

4.8 / 5 (92 votes)

How It Works

1

Set Up NetSuite

Create customers, items, and special items (SHIPPING) in NetSuite

2

Export from Shopify

Admin → Orders → Export → Download CSV

3

Convert Orders

Upload Shopify CSV, configure NetSuite item names, download

4

Import to NetSuite

Setup → Import/Export → Import CSV Records → Cash Sale

5

Verify & Repeat

Check imported orders, repeat regularly for ongoing sync

Why Businesses Integrate Shopify with NetSuite

Scaling from E-Commerce to ERP

As your Shopify business grows, you need NetSuite's enterprise features: advanced inventory management, multi-location tracking, complex reporting, and consolidated financials. But NetSuite and Shopify don't sync natively via CSV — their data structures are completely different.

How Integration Works

This tool enables ongoing Shopify-to-NetSuite integration: - Orders → NetSuite Cash Sales (revenue recorded immediately) - Customers → NetSuite Customers (matched by email) - Products → NetSuite Items (matched by SKU) - External IDs → Prevent importing the same order twice Export from Shopify regularly (daily, weekly), convert, and import to NetSuite to keep systems in sync.

Your Data is Safe

Bank-Level Security

256-bit SSL encryption. Same standards as major financial institutions.

No Data Storage

Files are processed directly in browser. No calls to our servers.

GDPR Compliant

Full EU data protection compliance. Your privacy rights protected.

ISO/IEC 27001 Certified GDPR Compliant Swiss Privacy CCPA Compliant

Field Mapping

How Shopify Orders fields map to Netsuite Cash Sale

Shopify Orders Source Value Netsuite Cash Sale Target Value Note
Name #1001 External ID #1001 Shopify order number as unique identifier
Created at 2025-01-15T10:30:00-05:00 Date 01/15/2025 Order date in MM/DD/YYYY format
Lineitem sku WGT-PRO-001 Item WGT-PRO-001 Product SKU (must exist in NetSuite)
Lineitem quantity 1 Quantity 1 Product quantity
Lineitem price 129.99 Rate 129.99 Unit price
Shipping 10.00 Item (SHIPPING) Shipping as separate line item
Taxes 10.00 Tax Code 10.00 Tax classification

Why Use This Tool?

Bidirectional Sync Ready

External IDs enable tracking what's already synced for ongoing integration

Multi-Entity Support

Handle Shopify data across NetSuite subsidiaries and locations

SKU-Based Matching

Automatic item matching using Shopify SKU to NetSuite item code

Order Aggregation

Groups multi-line Shopify exports into complete NetSuite transactions

Data Validation

Pre-import validation catches errors before NetSuite import

Secure Processing

All data processed locally in your browser for security

Data Transformation

Multi-line order rows aggregate into one cash sale with multiple item lines

Input Shopify Order Lines

Multiple rows for same order (one per product)

Key columns: Name, Lineitem name, Lineitem quantity, Lineitem price
N:M — Complex transformation
Output Cash Sale with Line Items 3-10 rows per input

One sale per order with products + shipping as lines

Product Lines Each product becomes a line item
Shipping Line Shipping cost as separate line (if > 0)
Sum of line amounts must equal order Total

Common Cash Sale Import Errors

Issues you might encounter when importing Orders Export data to Cash Sale - and how we solve them

Customer Doesn't Exist in NetSuite

Customer name or email not found in NetSuite

Customer: john@example.com (doesn't exist)
Customer: John Doe (imported first)

Import customers to NetSuite before importing orders

Use customer import tool or create manually in NetSuite

Item/SKU Not Found in NetSuite

Product SKU doesn't match NetSuite item

Item: WIDGET-001 (doesn't exist)
Item: WIDGET-001 (imported to items first)

Import products to NetSuite items before orders

Create items in NetSuite or map SKUs

Currency Not Allowed for Customer

Order currency not enabled for customer subsidiary

Currency: EUR for USD-only customer
Enable EUR currency or filter to USD orders

Filter orders by currency or enable multi-currency

Check NetSuite customer currency settings

Frequently Asked Questions

No, this is a CSV-based integration tool. You export from Shopify, convert, and import to NetSuite manually. For real-time sync, you'd need an API-based integration app. This tool is perfect for migrations or periodic syncs (daily/weekly).
This tool syncs order data: order number, customer, line items (products), quantities, prices, shipping, taxes, and totals. It creates cash sales in NetSuite, which record the revenue immediately. Inventory adjustments must be handled separately.
Yes, absolutely. NetSuite cash sale import requires that customers and items already exist. Import customers first, then products/items, then orders. The converter will match by email and SKU.
Depends on your business volume. High-volume stores might sync daily. Smaller operations can sync weekly or monthly. The key is consistency — set a schedule and stick to it to avoid missing orders.
Shopify refunds would need to be imported as credit memos or sales returns in NetSuite, which require different import formats. This tool focuses on forward sales (cash sales). Handle refunds separately.
The tool preserves Shopify's currency code in the export. NetSuite will import multi-currency transactions if your account has multi-currency enabled and customers are set up for those currencies.