Shopify to NetSuite Converter: Import Orders as Cash Sales

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Convert Complete

NetSuite Cash Sale Format
valid rows

Transform Shopify order CSV exports into NetSuite-ready cash sales. Automatically map line items, customers, and taxes for seamless order import to NetSuite ERP.

No API required
Browser-based processing
Run on Google Cloud Platform

Download Sample Orders

Example Shopify orders export with line items

Download Sample

Tool Rating

4.8 / 5 (89 votes)

How It Works

1

Export Orders from Shopify

Admin → Orders → Export → Select date range → Download CSV

2

Configure Item Names

Enter NetSuite item names for shipping and discounts (must exist)

3

Upload & Convert

Upload Shopify export and download NetSuite-ready cash sale CSV

4

Import to NetSuite

Setup → Import/Export → Import CSV Records → Cash Sale

Why Shopify-NetSuite Order Import Needs Conversion

Format Incompatibility

Shopify exports orders as multi-line CSV files (one row per product in each order). NetSuite requires a specific format with external IDs, customer references, and item codes. Direct import fails because column names don't match and data structure differs.

What This Converter Does

This tool transforms Shopify order exports to NetSuite cash sale format: - Maps Shopify order numbers to NetSuite External IDs (prevents duplicates) - Groups multi-line items into single cash sale transactions - Matches customers by email (customers must exist in NetSuite first) - Maps product SKUs to NetSuite items (items must exist) - Adds shipping and discounts as separate line items - Formats dates and amounts for NetSuite requirements

Your Data is Safe

Bank-Level Security

256-bit SSL encryption. Same standards as major financial institutions.

No Data Storage

Files are processed directly in browser. No calls to our servers.

GDPR Compliant

Full EU data protection compliance. Your privacy rights protected.

ISO/IEC 27001 Certified GDPR Compliant Swiss Privacy CCPA Compliant

Field Mapping

How Shopify Orders fields map to Netsuite Cash Sale

Shopify Orders Source Value Netsuite Cash Sale Target Value Note
Name #1001 External ID #1001 Shopify order number as unique identifier
Created at 2025-01-15T10:30:00-05:00 Date 01/15/2025 Order date in MM/DD/YYYY format
Lineitem sku WGT-PRO-001 Item WGT-PRO-001 Product SKU (must exist in NetSuite)
Lineitem quantity 1 Quantity 1 Product quantity
Lineitem price 129.99 Rate 129.99 Unit price
Shipping 10.00 Item (SHIPPING) Shipping as separate line item
Taxes 10.00 Tax Code 10.00 Tax classification

Why Use This Tool?

Order Aggregation

Combines multi-line Shopify exports into single cash sale records

Customer Matching

Maps Shopify customer emails to existing NetSuite customer records

SKU Mapping

Matches Shopify product SKUs to NetSuite item codes

Shipping Integration

Adds shipping costs as separate line items with configurable item name

Tax Handling

Preserves tax amounts for proper NetSuite tax code application

Duplicate Prevention

Uses external IDs to prevent importing the same order twice

Data Transformation

Multi-line order rows aggregate into one cash sale with multiple item lines

Input Shopify Order Lines

Multiple rows for same order (one per product)

Key columns: Name, Lineitem name, Lineitem quantity, Lineitem price
N:M — Complex transformation
Output Cash Sale with Line Items 3-10 rows per input

One sale per order with products + shipping as lines

Product Lines Each product becomes a line item
Shipping Line Shipping cost as separate line (if > 0)
Sum of line amounts must equal order Total

Common Cash Sale Import Errors

Issues you might encounter when importing Orders Export data to Cash Sale - and how we solve them

Customer Doesn't Exist in NetSuite

Customer name or email not found in NetSuite

Customer: john@example.com (doesn't exist)
Customer: John Doe (imported first)

Import customers to NetSuite before importing orders

Use customer import tool or create manually in NetSuite

Item/SKU Not Found in NetSuite

Product SKU doesn't match NetSuite item

Item: WIDGET-001 (doesn't exist)
Item: WIDGET-001 (imported to items first)

Import products to NetSuite items before orders

Create items in NetSuite or map SKUs

Currency Not Allowed for Customer

Order currency not enabled for customer subsidiary

Currency: EUR for USD-only customer
Enable EUR currency or filter to USD orders

Filter orders by currency or enable multi-currency

Check NetSuite customer currency settings

Frequently Asked Questions

Yes, customers must exist in NetSuite before importing orders. The converter matches by customer email/name. If NetSuite can't find the customer, the import will fail. Use a customer import tool to create all Shopify customers in NetSuite first.
Products must also exist in NetSuite as items. The converter uses Shopify's SKU field to match NetSuite items. If a SKU doesn't exist, you'll get an import error. Import your product catalog to NetSuite items first, or create a generic 'Shopify Sale' item.
Cash sales are for immediate payment transactions (like most e-commerce). They record revenue and payment at the same time with no accounts receivable. Invoices create AR and track payment separately. Use cash sales for Shopify since customers pay at checkout.
Shipping and discounts become separate line items in the NetSuite cash sale. You configure the item names (e.g., 'SHIPPING', 'DISCOUNT'). These items must exist in your NetSuite item list. Discounts appear as negative amounts if your account allows.
Yes, the converter preserves Shopify's currency code. However, NetSuite requires that the currency is allowed for the customer. If you have multi-currency enabled, ensure customers are configured for the correct currencies.
Shopify exports multi-product orders with multiple rows (one per product). This tool automatically groups them into a single cash sale with multiple line items. Each product becomes a separate line in the NetSuite cash sale.