Shopify Customers to Xero Contacts Converter

🥦

Convert Complete

Xero Contact CSV Format
converted

Sync your Shopify customer database to Xero. Ensure consistent contact names before invoice import.

No API required
Browser-based processing
Run on Google Cloud Platform

Download Sample Customers Export

Sample CSV to test the converter

Download Sample

Tool Rating

4.6 / 5 (312 votes)

How It Works

1

Export

Export from Shopify Admin → Customers → Export

2

Upload

Upload customers CSV and select name format options

3

Preview

Review converted contacts

4

Import

Import to Xero via Contacts → Import

Your Data is Safe

Bank-Level Security

256-bit SSL encryption. Same standards as major financial institutions.

No Data Storage

Files are processed directly in browser. No calls to our servers.

GDPR Compliant

Full EU data protection compliance. Your privacy rights protected.

ISO/IEC 27001 Certified GDPR Compliant Swiss Privacy CCPA Compliant

Field Mapping

How Shopify Customers fields map to Xero Contact

Shopify Customers Source Value Xero Contact Target Value Note
First Name John → FirstName John Direct copy
Last Name Doe → LastName Doe Direct copy
Email john.doe@example.com → EmailAddress john.doe@example.com Direct copy
Phone +1 (613) 555-5555 → PhoneNumber +1 (613) 555-5555 Primary phone
Default Address Address1 123 Fake Street → POAddressLine1 123 Fake Street Street address line 1
Default Address Address2 Suite 100 → POAddressLine2 Suite 100 Street address line 2
Default Address City Ottawa → POCity Ottawa City
Default Address Province Ontario → PORegion Ontario State/province
Default Address Zip A1B2C3 → POPostalCode A1B2C3 Postal/ZIP code
Default Address Country Canada → POCountry Canada Country name
Default Address Phone +1 (613) 333-3333 → MobileNumber +1 (613) 333-3333 Address-specific phone

Data Transformation

Each Shopify customer becomes one Xero contact

Input Shopify Customer

Customer profile with name, email, address

Key columns: Email, First Name, Last Name
1:1 — One input row creates one output row
Output Xero Contact 1 rows per input

Contact record for Xero import

Why Sync Customers Before Invoices

The Duplicate Contact Problem

When you import invoices to Xero, any ContactName that doesn't match an existing contact creates a new one. This leads to duplicates: - "John Smith" vs "john smith" (case mismatch) - "John Smith" vs "J. Smith" (different format) Syncing customers first ensures consistent names across all invoices.

What This Tool Does

We transform Shopify customers to Xero contact format: - First Name + Last Name → Single Name field - Default Address → Xero postal address - Phone numbers properly mapped - Consistent formatting for duplicate prevention Import contacts first, then invoices will match correctly.

Common Contact Import Errors

Issues you might encounter when importing Customers Export data to Contact - and how we solve them

Duplicate Contact Name

Two contacts with identical names will overwrite each other in Xero

Ensure unique names or use email as name suffix

Review contacts in Xero after import for data integrity

No Name Available

Customer has no First Name, Last Name, or Email

These rows are skipped or use placeholder name

Review skipped contacts in output warnings

Why Use This Tool?

Name Formatting

Choose how names appear in Xero: 'John Smith', 'Smith, John', or email.

Duplicate Prevention

Consistent name formatting prevents duplicate contacts in Xero.

Address Mapping

Shopify default address becomes Xero postal (billing) address.

Phone & Email

Contact details properly mapped for customer communication.

Batch Processing

Large customer lists automatically split into Xero-compatible batches.

Browser-Based Privacy

Customer data processes locally. Never sent to external servers.

Frequently Asked Questions

Yes! Importing contacts first ensures that invoice ContactName fields match existing contacts, preventing duplicates.
We use their email address as the contact name. If no email either, the row is skipped (configurable).
Xero matches contacts by Name (case-sensitive). If a name already exists, the import updates that contact instead of creating a duplicate.
Shopify's 'Default Address' becomes Xero's 'Postal Address' (billing). Xero's 'Street Address' (shipping) is left blank.

Shopify → Xero Data Ecosystem

All available data flows from Shopify to Xero

Shopify Customers Export Customer profiles with contact info, addresses, and marketing preferences
→
Xero Contact Customer or supplier contact records
First Name + Last Name → Name First Name → FirstName Last Name → LastName
Customer sync, supplier management Current tool
Shopify Orders Export Customer orders with line items, shipping, taxes, discounts, addresses
→
Xero Sales Invoice Sales invoices for accounts receivable (B2B, payment terms)
Name → InvoiceNumber Name → Reference Created at → InvoiceDate
B2B sales, invoiced orders, payment terms
Shopify Payouts/Transactions Shopify Payments transactions, fees, and bank deposits
→
Xero Bank Statement Bank transactions for reconciliation
Transaction Date / Payout Date → Date Amount / Net → Amount Type → Payee
Payout reconciliation, fee tracking
Shopify Products Export Product catalog with variants, pricing, inventory, and images
→
Xero Inventory Item Products and services for inventory tracking
Variant SKU / Handle → ItemCode Title + Option Values → ItemName Body (HTML) → Description
Product catalog sync, inventory management
Shopify Refunds (via Orders Export) Refunded orders filtered from Orders export. Filter by Financial Status = refunded.
→
Xero Credit Note Refunds and returns as credits against invoices
Name + '-R' → CreditNoteNumber Name → Reference Created at → CreditNoteDate
Refund processing, returns handling