Been searching for something like this for months. Our Shopify store processes 500+ orders monthly and this handles everything perfectly. Date formats, tax columns, refunds - all correct.
Import Shopify Orders to NetSuite: Complete Migration Guide
or drop .csv, .xls, .xlsx files here
or
Invoice import blocked if Sales Tax enabled in QBO
Import Complete
NetSuite Cash Sale Import Format
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What Our Users Say
works good, wish it had batch mode
I was spending 4-5 hours every month reformatting exports manually. This tool paid for itself in the first use. The preview feature helped me verify the mapping before paying.
exactly what i needed thx!!
Super straightforward. Upload, convert, download. No account needed which is nice. Would give 5 stars if they add Xero support.
saved me hours of work
My accountant was so happy when I sent her the converted file. No more back-and-forth about date formats or missing columns. Everything imported correctly on first try.
fast and easy 10/10 would recommend
Been using this for 6 months for monthly reconciliations. Handles all the edge cases - partial refunds, multi-line orders, currency conversions. Very reliable tool.
Good tool, does what it says. Interface could be bit better but conversion quality is excellent. Using it for my 3 Shopify stores.
Switched from A2X to this. Way simpler for my needs - I don't need real-time sync, just clean data once a month. This delivers exactly that.
finally!! something that works with QB desktop!!
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Ready to import your own data?
Migrate your Shopify orders to NetSuite ERP. Complete guide for importing order history, customer data, and product line items with proper mapping and validation.
No API required
Browser-based processing
Run on Google Cloud Platform
How It Works
1
Import Customers First
Export customers from Shopify, import to NetSuite Customers
2
Import Products/Items
Export products from Shopify, import to NetSuite Items with matching SKUs
3
Export Shopify Orders
Admin → Orders → Export → Download orders CSV
4
Convert to NetSuite Format
Upload here, configure item names, download NetSuite cash sale CSV
5
Import to NetSuite
Setup → Import/Export → Import CSV Records → Cash Sale
6
Verify Import
Check NetSuite for imported orders, verify totals match Shopify
Shopify to NetSuite Migration Challenges
The Pre-Import Requirement
Before importing Shopify orders to NetSuite, you must:
1. Import customers - NetSuite requires existing customer records
2. Import products - NetSuite item codes must match Shopify SKUs
3. Create special items - Add 'SHIPPING' and 'DISCOUNT' items
Without these, every order import will fail with "customer not found" or "item not found" errors.
How This Tool Simplifies Import
This tool prepares Shopify orders in the exact format NetSuite expects:
- Converts multi-line CSV (one row per product) to NetSuite cash sale format
- Uses Shopify order numbers as External IDs to prevent duplicates
- Maps customer emails to NetSuite customer names
- Maps product SKUs to NetSuite item codes
- Adds shipping and taxes as separate line items
After conversion, import via Setup → Import/Export → Import CSV Records → Cash Sale.
Your Data is Safe
Bank-Level Security
256-bit SSL encryption. Same standards as major financial institutions.
No Data Storage
Files are processed directly in browser. No calls to our servers.
GDPR Compliant
Full EU data protection compliance. Your privacy rights protected.
Field Mapping
How Shopify Orders fields map to Netsuite Cash Sale
| Shopify Orders | Source Value | Netsuite Cash Sale | Target Value | Note | |
|---|---|---|---|---|---|
Name |
#1001 |
→ | External ID |
#1001
|
Shopify order number as unique identifier |
Created at |
2025-01-15T10:30:00-05:00 |
→ | Date |
01/15/2025
|
Order date in MM/DD/YYYY format |
Lineitem sku |
WGT-PRO-001 |
→ | Item |
WGT-PRO-001
|
Product SKU (must exist in NetSuite) |
Lineitem quantity |
1 |
→ | Quantity |
1
|
Product quantity |
Lineitem price |
129.99 |
→ | Rate |
129.99
|
Unit price |
Shipping |
10.00 |
→ | Item (SHIPPING) |
|
Shipping as separate line item |
Taxes |
10.00 |
→ | Tax Code |
10.00
|
Tax classification |
Why Use This Tool?
Complete Order Data
Preserves all order details: line items, shipping, taxes, customer info
Multi-Line Aggregation
Combines Shopify's multi-row exports into single NetSuite transactions
External ID Tracking
Uses Shopify order numbers to prevent duplicate imports
Customer Matching
Maps Shopify customers to existing NetSuite customer records
Item/SKU Mapping
Links Shopify products to NetSuite items by SKU
Configurable Items
Set NetSuite item names for shipping, discounts, and taxes
Data Transformation
Multi-line order rows aggregate into one cash sale with multiple item lines
Input
Shopify Order Lines
Multiple rows for same order (one per product)
Key columns:
Name,
Lineitem name,
Lineitem quantity,
Lineitem price
N:M — Complex transformation
Output
Cash Sale with Line Items
3-10 rows per
input
One sale per order with products + shipping as lines
Product Lines
Each product becomes a line item
Shipping Line
Shipping cost as separate line (if > 0)
Sum of line amounts must equal order Total
Common Cash Sale Import Errors
Issues you might encounter when importing Orders Export data to Cash Sale - and how we solve them
Customer Doesn't Exist in NetSuite
Customer name or email not found in NetSuite
Customer: john@example.com (doesn't exist)
Customer: John Doe (imported first)
Import customers to NetSuite before importing orders
Use customer import tool or create manually in NetSuite
Item/SKU Not Found in NetSuite
Product SKU doesn't match NetSuite item
Item: WIDGET-001 (doesn't exist)
Item: WIDGET-001 (imported to items first)
Import products to NetSuite items before orders
Create items in NetSuite or map SKUs
Currency Not Allowed for Customer
Order currency not enabled for customer subsidiary
Currency: EUR for USD-only customer
Enable EUR currency or filter to USD orders
Filter orders by currency or enable multi-currency
Check NetSuite customer currency settings
Frequently Asked Questions
Use the standard Orders export from Shopify Admin. Go to Orders → Export → select your date range → Plain CSV file. This includes all order data, line items, customer info, and shipping details.
NetSuite requires all line items to reference existing items in your item list. Shipping and discounts aren't products, so you create special 'non-inventory items' for them. In NetSuite: Lists → Accounting → Items → New → Non-Inventory Item → Name: SHIPPING (or DISCOUNT).
The converter uses Shopify's customer email/name to match NetSuite customers. If the match fails, import will error. Ensure customer records in NetSuite have the same email or display name as Shopify. You can bulk-update customer emails in NetSuite if needed.
Yes, but add a prefix to external IDs to keep them unique. Convert each store's orders separately, using different external ID prefixes (e.g., 'SHOP1-' and 'SHOP2-'), then import both files.
Discounts can be handled two ways: (1) Create a DISCOUNT item in NetSuite and add discount as a negative line item (if your NetSuite allows), or (2) Allocate discount across product line items to reduce each item's amount. This tool uses method 1 by default.
Shopify → Netsuite Data Ecosystem
All available data flows from Shopify to Netsuite