How to Export Refunds from Shopify (2026 Guide)

Go to your-store.myshopify.com/admin and sign in with your credentials. You need at least the Orders permission to access the export feature. Shopify does not have a dedicated refunds export, so you will export orders and then filter for refunded ones.

Warning: Shopify does not offer a standalone refunds CSV export. Refund data is embedded in the standard orders export. You must filter the exported data by the Financial Status column.

Click Orders in the left-hand sidebar of your Shopify admin. This displays all orders in your store. Before exporting, you will apply filters to isolate refunded orders so the exported file is easier to work with.

Use the filter bar at the top of the orders list. Click on the Payment Status filter and select 'Refunded' to see only fully refunded orders. If you also need partially refunded orders, you may need to run a second export with the 'Partially refunded' filter, since Shopify's native filter only allows one payment status at a time.

Tip: If you need both fully refunded and partially refunded orders in one file, export all orders and filter the CSV file afterward using the 'Financial Status' column in your spreadsheet.

With the refund filter active, click the Export button in the upper-right corner. In the export dialog, choose the option that matches your filtered results, such as 'Orders matching your search' or 'All orders'. If you filtered first, select the matching search option to export only those filtered orders.

Choose 'CSV for Excel, Numbers, or other spreadsheet programs' as the file format. Then click 'Export orders' to start the download. For small exports, the file downloads immediately. Larger exports are emailed to the store owner.

Open the exported CSV in your spreadsheet application. Look for the 'Refunded Amount' column, which shows the dollar amount refunded for each order. The 'Financial Status' column will read 'refunded' or 'partially_refunded' for the relevant rows. If you exported all orders, filter or sort by the Financial Status column to isolate refund records.

Tip: The 'Refunded Amount' column shows the total refund per order. For partial refunds, compare it against the 'Total' column to see how much of the original order was refunded.

The native Shopify CSV export does not include a 'Refund Reason' column. To find refund reasons, click into individual orders in the Shopify admin where the reason is displayed in the refund details section. For bulk access to refund reasons and line-item breakdowns, use the free Shopify Admin API (refunds endpoint).

Warning: The refund date is also not explicitly included in the native CSV. The 'Created at' column shows when the order was placed, not when it was refunded. For exact refund dates, check individual orders in the admin or use the Shopify API.